Constituent Toolkit

My staff and I are here to help you with problems that you may encounter in your neighborhood. Feel free to contact my office during normal business hours (M-F, 9:30am-5:30pm) at 510-238-7002. The following links will also provide you with useful information to assist you.

Your Neighborhood Services Coordinators

Are sick of putting up with crime and blight in your neighborhood? The City of Oakland's Neighborhood Services Coordinators (NSC) are here to help you. Supervised by personnel in the Police Department, these civilian city employees organize Neighborhood Crime Prevention Councils (NCPC) in each police beat to provide residents with a forum to discuss and strategize approaches to solving neighborhood problems. In District 2, your NSC is Edith Guillen and she can be reached at (510) 238-7159.


Who to contact and what to do if your problem pertains to:

• Street Maintenance
  • Potholes
  • Street Sweeping
  • Street Light Malfunctions
  • New Speed Bumps
  • New Traffic Signal
    
• Trash, Garbage, and Graffiti
  • Dumping
  • Garbage Collection
    
• Abandoned Vehicles
• Animal Control
• Rundown and Abandoned Property

As always, if you feel that your problem has not been addressed adequately or fairly by staff in the City of Oakland, please do not hesitate to contact my office and we will do our best to rectify the situation.


Helpful Phone Numbers

The City of Oakland publishes a Helpful Phone Numbers List that helps you navigate through the city bureaucracy to contact the departments and personnel that can help you resolve your issues. The Lists are available in English, Spanish, Chinese, and Vietnamese.

Helpful Phone Numbers Lists